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The portal

One place to run every conversation: AI, live chat, forms, knowledge and analytics.

The Activity view in the Gosoft Connect portal: page views, visitors, clicks and conversions for 30 days

One portal for every customer conversation

No spreadsheets and no four separate logins: every conversation, every widget and every number in one workspace.

Answer visitors

  • Knowledge base

    Feed the AI your pages, docs and FAQs. It answers only from what you gave it, and shows you where the gaps are.

  • Moderation & safety

    Every message is safety-checked before and after the AI replies; flagged ones land in a review queue.

  • Live chat inbox

    Step in as a human from the portal on your desktop or your phone, with full conversation history kept.

Build without code

  • Kollega, the portal helper

    Kollega knows the help and sees your workspace. It advises, translates, and builds popups, forms and automation boards from one sentence, showing the change before anything is applied.

  • Theme & editors

    Match your brand down to the corner radius, and build conversation flows, forms and widgets visually.

  • Automation beta

    A visual board: when the site sends an event or the clock strikes, filter, calculate, ask the AI and deliver to Slack, Teams, HubSpot, email or your own system. No code.

  • Campaigns beta

    A named period during which the campaign’s widgets show and the usual ones step aside: the Christmas popup replaces the regular one on 20-26 Dec by itself.

See what works

  • Dashboard & analytics

    Visitors, conversations, leads, conversions and AI cost per site, day by day, with week-over-week trends.

  • Conversations & insights

    Every AI and live chat in one browser, auto-tagged: warm leads you’d have missed, unanswered questions, and what your knowledge base is missing.

Shared team tools

  • Team & workspaces

    Multiple sites in one account, role-based access, and single-use invite links for staff and customers.

  • Asset library

    One media library shared by every widget. You see where each file is used.

Build it visually

Conversation flows, forms and widgets are nodes on a canvas: drag, wire, preview and publish. No code, and you watch the path before it goes live.

The visual flow editor in the portal: conversation nodes wired on a canvas

Run it from your pocket

The whole portal works on a phone: a chime and a waiting-visitor badge when someone needs a human, and a reply two taps away.

Gosoft Connect live chat on a phone: a team member replying to a visitor

See the portal in a demo

We show how your team handles conversations, leads and the knowledge base in one workspace.